Home Support Program
Changes to Campbelltown Home Support Program (CHSP)
If you currently receive domestic assistance, home maintenance and home modifications from Council, you would now be aware that Council will be transitioning out of these services from 30 June 2024. Our program is funded by the Federal Government and the Government is committed to ongoing funding for these services post 30 June 2024.
Clients who currently receive these services will continue to do so. You are not required to do anything. Council staff will work with the Federal Government to ensure a smooth transition for you to a suitable service provider. We will continue to update you as more information is available.
Council’s priority continues to be focusing on delivering services that link our clients to their local community and maintain social connections. As such, please be assured that services such as social support group, transport, and assisted shopping that you receive from us will continue to be provided by Council and will not be affected by these changes.
Campbelltown Home Support Program (Campbelltown HSP) is funded by the Australian Government Department of Health and provides a range of low level services for older people. Using a wellness approach, we work with eligible clients to maximise their independence in the community, enhancing their wellbeing and quality of life.
Services are available Monday to Friday and can include:
- Transport
- Shopping Support
- Social Programs
- Home Modifications (available until 30 June 2024 only)
Client contribution is applicable for all services as per the Campbelltown HSP Client Contribution Procedure. Fees for the 2023/2024 year are:
- Transport $3 one way (within Council area) $5 one way (outside Council area)
- Home Modifications 50% up to $200
- Social Programs - costs vary see full program
All Campbelltown HSP are subject to eligibility, screening assessments, availability and ongoing Commonwealth Funding.
Eligibility Criteria
- Frail older person (65 years and over) or for Aboriginal and Torres Strait Islander (ATSI) people (50 years and over)
- People who reside in the Campbelltown City Council
- Have difficulty performing daily activities without assistance
- Are at risk of admission to a long term residential care facility
- Be assessed by My Aged Care and have a referral code
To Access Services or Programs
If you are a new client or require a new service type you will need to register with My Aged Care on 1800 200 422 and choose the City of Campbelltown as your preferred provider.
If you require interpreting services, you can access qualified accredited interpreters with the Australian Government Translating & Interpreting service, phone 131 450.
My Aged Care
My Aged Care is the entry point for aged care services.
They will determine if you are eligible for subsidised support, record your details, arrange an assessment and make a referral to a service provider for your services.
If you or someone you care for needs information in other languages about My Aged Care and services please visit https://www.myagedcare.gov.au/accessible-all to access written and audio information in other languages.
Additional Information
Interested in becoming a Home Support Program Volunteer?
If you love the company of older people and enjoy getting out and about, Campbelltown Home Support Program is looking for you.
Get Connected Social Host
If you would like to join this vibrant team of volunteers who make a difference to the community by accompanying eligible participants to various engaging and meaningful activities. The program is for independent people and aims to support happy and healthy lifestyles and encourages lifelong learning.
Transport and Shopping
Volunteers assist with transport to various locations, medical specialists, dentist, physiotherapy, doctors appointments, exercise classes and clubs.
Volunteers also provide assistance by taking clients to the shops, carrying shopping or shopping from a list on a fortnightly basis.
Clients make a contribution to the program for this transport and drivers are reimbursed for their vehicle expenses.
This services helps our clients live independently in their homes.
